Automated phone renewal

in

June 29, 2011

Automated phone renewals are back & better than ever!

Call 1-877-77-BOOKS (1-877-772-6657) to:

  • Renew items*
  • Get reserve item alerts
  • Hear all items checked out
  • Have a list of checked-out items emailed (sent to email we have on file)
  • Transfer to talk to a staff member

All you need is your Grandview Library card account and PIN numbers!

* Three renewals are allowed on most items, if no holds are placed on them and there are no blocks on your account. Learn more about our Circulation Policies.

This service was developed by the Central Library Consortium (CLC) for its consortium members, which includes the Grandview Library. CLC was able to cuts costs & increase efficiency by having its staff implement technologies from CLC catalogprovider Polaris Library Systems and CallFire. After discontinuing a previous automated phone renewal service, The Grandview Library is excited to offer a new & improved service for our patrons.